2330 Hemby Ln, Greenville, North Carolina, 27834
This practice is often described as a 'state-of-the-art' facility with a high level of customer service, including thoughtful touches like gifts and massage chairs. Many patients feel very well taken care of and appreciate the modern technology. However, there is a vocal minority that reports significant issues with billing transparency, insurance coordination, and occasional rudeness from the administrative staff, which can overshadow the high-quality clinical care.
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Always ask for a detailed, itemized treatment plan and confirm insurance coverage before any procedure to avoid billing surprises.
✓ What Works Well
✗ Areas to Improve
The office is beautiful, but the billing side is a headache.
They treat you like royalty, but be prepared for the costs.
Great clinical care, but make sure you understand the financial side first.