27555 Farmington Rd, Suite 315, Farmington Hills, Michigan, 48334
This agency has a very poor reputation among its customers. Many reviewers report rude staff, unprofessional behavior, and significant difficulties with claims and policy cancellations. There are frequent complaints about the company being unresponsive, difficult to work with, and failing to provide adequate support during emergencies. While a small minority of customers have had positive experiences, the overwhelming consensus is that this company is unreliable and provides poor customer service. It is generally not recommended.
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If you must use this agency, document every interaction and consider hiring a public adjuster for claims.
✓ What Works Well
✗ Areas to Improve
Avoid this company at all costs.
They make the claims process a nightmare.
Staff is often dismissive and rude.