49357 Pontiac Trail, # 101, Wixom, Michigan, 48393
The agency receives mixed reviews. Many long-term clients appreciate the knowledgeable and friendly staff, citing great service and competitive rates. However, there is a significant number of complaints regarding unresponsiveness, difficulty getting quotes, and poor communication. It seems to be a hit-or-miss experience depending on the specific agent assigned to the client.
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If you don't get a response, try reaching out to a different agent within the office.
✓ What Works Well
✗ Areas to Improve
Some clients feel the agency is not proactive.
Many users praise specific agents for their kindness.
The agency is often described as a 'hit-or-miss' experience.