Michigan Institute for Neurological Disorders (MIND)
28595 Orchard Lake Rd, Unit 200, Farmington Hills, Michigan, 48334
Patients often find the medical care and expertise at MIND to be excellent, with many doctors receiving high praise for their thoroughness. However, the administrative side of the practice is a major pain point, with frequent complaints about long wait times, poor communication, and billing issues. It is a place where the clinical quality is high, but the office management often falls short.
We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have an urgent question, try to use the patient portal rather than calling, though responses can still be slow.
✓ What Works Well
- Highly knowledgeable doctors
- Effective treatment plans
- Compassionate care
✗ Areas to Improve
- Long wait times
- Poor administrative communication
- Billing and insurance issues
- How long is the wait for an appointment?
- Why is it so hard to reach someone by phone?
The doctors are great, but the office staff makes it difficult.
Finally got my migraines under control here.
The administrative side needs a serious overhaul.
- Category Health & Medical
- City Farmington Hills
- State Michigan
- Postcode 48334
- Country United States
readers daily.