2058 S State St, Suite 100, Ann Arbor, Michigan, 48104
Patients are generally very satisfied with the surgical expertise and the professional, caring nature of the surgeons, especially Dr. Lopez. However, there are significant complaints regarding administrative issues, including poor communication, long wait times, and perceived lack of empathy from the front desk staff. Some patients feel the clinic is too corporate and profit-driven.
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The surgeons are highly skilled, but be prepared for potential administrative hurdles and ensure you have clear communication with the front desk.
✓ What Works Well
✗ Areas to Improve
Dr. Lopez is amazing, but the front desk is rude.
I feel like they just want my money.
They saved my pet's life during an emergency.