Mid Atlantic Spine and Pain Physicians - Newark
100 Biddle Ave, Suite 101, Newark, Delaware, 19702
Patients are deeply divided. Many praise Jasmine and Dr. Obi for their empathy and effectiveness, while others report significant issues with the automated check-in system and difficulty reaching staff. The clinical care is generally seen as high quality, but the administrative experience is a major pain point.
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✓ What Works Well
- Jasmine is highly regarded for her care
- Effective pain management plans
- Dr. Obi is empathetic and thorough
✗ Areas to Improve
- Impersonal automated check-in
- Difficult to reach a human by phone
- Long wait times for procedures
- How do I talk to a real person?
- Is the check-in process always automated?
Jasmine is a life saver.
The computer check-in is annoying and impersonal.
Great care, but the admin side needs work.
- Category Health & Medical
- City Newark
- State Delaware
- Postcode 19702
- Country United States
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