Mid-Columbia Dental
2620 S Williams Pl, Ste 120, Kennewick, Washington, 99338
Patients generally rave about the warm, welcoming atmosphere and the staff's ability to handle dental anxiety. Many appreciate the modern office and the gentle, thorough care provided by the hygienists and dentists. However, some users report significant frustration regarding billing transparency and communication issues with the front desk. While clinical outcomes are often praised, financial surprises have left a sour taste for a minority of patients.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Ask for a detailed, written treatment plan and insurance breakdown before signing any financial paperwork.
✓ What Works Well
- Warm and welcoming staff
- Excellent handling of dental anxiety
- Modern, clean, and comfortable office
✗ Areas to Improve
- Billing transparency issues
- Inconsistent front desk communication
- Reports of aggressive upselling
- Do you offer payment plans for uninsured patients?
- How do you handle dental anxiety during procedures?
Staff makes you feel like family
Financial communication needs improvement
Great for those who fear the dentist
- Category Health & Medical
- City Kennewick
- State Washington
- Postcode 99338
- Country United States
readers daily.