244 Kennedy Memorial Dr, Waterville, Maine, 04901
Patients generally praise the surgical skill and kindness of the doctors, often noting that procedures were quick and painless. However, the office faces significant criticism regarding administrative efficiency, specifically long wait times and billing confusion. While many feel well-cared for, others report feeling like a number due to scheduling delays. The front desk staff receives mixed feedback, with some being described as helpful and others as dismissive.
We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always request a written estimate for out-of-pocket costs before your procedure to avoid surprise bills.
✓ What Works Well
✗ Areas to Improve
The surgeon is spot on with his work.
Billing is a total mess, get everything in writing.
Wait times are a real drag.