1500 Abbot Rd, Suite 400, East Lansing, Michigan, 48823
The clinic receives mixed reviews; while many patients value the medical care provided by specific doctors, there is significant frustration regarding administrative processes. Common complaints include billing transparency, long wait times, and difficulty reaching staff. Patients often feel the administrative side lacks the compassion found in the clinical side.
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Verify your insurance coverage directly with your provider before your appointment, regardless of what the office staff says.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the front desk is a nightmare.
Billing practices feel invasive.
Wait times can be very long.