Mid-South Retina Associates: Lawrence W. Gordon, M.D.
2017 St John Ave, B, Dyersburg, Tennessee, 38024
Patients generally feel very well cared for by Dr. Gordon, often describing him as an 'eye saver' who is both professional and kind. While the clinical care is highly rated, some feedback points to occasional friction with front-desk staff regarding insurance and billing communication. Most patients appreciate the minimal wait times and the thoroughness of the exams.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Patients suggest that the clinical staff is much more accommodating than the administrative staff, so focus on building rapport with the nurses.
✓ What Works Well
- Highly skilled and caring doctor
- Minimal wait times
- Thorough eye exams
✗ Areas to Improve
- Occasional rude front desk interactions
- Billing and insurance communication issues
- Is Dr. Gordon accepting new patients?
- How are insurance issues handled at the front desk?
Dr. Gordon is an eye saver.
Staff is efficient but front desk can be hit or miss.
Very thorough and professional care.
- Category Health & Medical
- City Dyersburg
- State Tennessee
- Postcode 38024
- Country United States
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