19065 Hickory Creek Dr, Mokena, Illinois, 60448
MidAmerica Orthopaedics is a large practice with mixed reviews. While many patients praise the surgical skill of doctors like Dr. Fakhouri and the effectiveness of the physical therapy team, there are significant complaints regarding administrative disorganization, long wait times, and poor communication from the front desk. Patients often feel the clinical care is top-notch, but the administrative experience can be a major source of frustration.
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If you have a specific concern, try to speak directly with the clinical staff rather than the front desk.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the office staff is a nightmare.
I felt like a number in an assembly line.
Excellent medical care, but the administrative side needs work.