Midas
1944 Newport Blvd, Costa Mesa, California, 92627
Customers are split between praising the shop for quick, honest service and complaining about deceptive pricing and poor communication. Many reviewers highlight specific staff members like Ray and Adam for their helpfulness and transparency. However, several users report feeling scammed by hidden costs or poor repair quality. The shop is often described as a go-to spot for quick fixes, but the inconsistency in service quality is a major pain point. Overall, it seems like a hit-or-miss experience depending on who is working.
We analyze 74 public reviews for Midas using our data models and filter out spam to highlight only authentic feedback.
Always ask for a written estimate before authorizing any work, and verify if online coupons apply to your specific service.
✓ What Works Well
- Quick and efficient service
- Friendly and knowledgeable staff
- Transparent explanations from specific advisors
✗ Areas to Improve
- Reports of deceptive pricing and upselling
- Inconsistent repair quality
- Poor communication regarding status updates
- Why is the final price higher than the online coupon?
- Are the repairs actually necessary?
- Can I get a status update on my vehicle?
Staff like Ray and Adam are spot on with customer care.
Pricing can feel like a rip-off compared to other shops.
Some repairs seem to cause more issues than they fix.
- Category Automobile
- Neighborhood Costa Mesa
- City Costa Mesa
- State California
- Postcode 92627
- Country United States
