Midas
3907 Lincoln Way E, Massillon, Ohio, 44646
Customers are split on this shop. Many praise the friendly staff and fair pricing for routine maintenance, while others report serious safety concerns regarding brake jobs and misdiagnosed issues. Recent management changes have caused friction with long-term regulars. Communication is hit or miss, with some feeling valued and others feeling ignored or overcharged. It seems like a spot that can be great if you get the right tech, but consistency is lacking.
We analyze 72 public reviews for Midas using our data models and filter out spam to highlight only authentic feedback.
Always double-check your lug nuts yourself after any wheel-related service here.
✓ What Works Well
- Friendly and casual staff
- Reasonable pricing for oil changes
- Quick turnaround for minor repairs
✗ Areas to Improve
- Safety issues with brake and wheel work
- Inconsistent diagnostic accuracy
- Poor communication regarding pricing and delays
- Why was my car misdiagnosed?
- Are the lug nuts tightened properly?
- Is there a warranty on alignments?
Staff is hit or miss depending on the day
Some repairs feel like a total bang for the buck
Safety concerns are a major red flag for some
- Category Automobile
- City Massillon
- State Ohio
- Postcode 44646
- Country United States
