Automobile · Auto Repair

Midas

65 Weston St, Hartford, Connecticut, 06120

Google Maps Updated: 19 May 2026
Authenticity Score: 72/100
About

This Midas location has a very mixed reputation. While some customers have had great experiences with specific staff members, many others report issues with upselling, poor communication, and inconsistent repair quality. It seems to be a high-volume shop where the experience can vary significantly depending on who you deal with.

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We analyze 72 public reviews for Midas using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 55/100
Transparency 50/100
Pro Tip

Always get a second opinion if you feel the repair quote is unusually high.

High volume
Emissions testing
Pros & Cons

✓ What Works Well

  • Convenient location
  • Some friendly staff
  • Open on Saturdays

✗ Areas to Improve

  • Aggressive upselling
  • Inconsistent repair quality
  • Poor communication
Frequently Asked Questions
  • Do you offer free brake inspections?
  • Why is the diagnostic fee so high?
  • Can I bring my own parts?
User Feedback

Hit or miss service

They try to upsell everything

Great facility, poor management