Midas
1361 Farmington Ave, Farmington, Connecticut, 06032
The Midas in Farmington has a very polarized reputation. Many customers praise the team for their honesty, helpfulness, and clear communication, with staff like Cathy often highlighted for excellent service. However, there is a significant number of negative reviews citing poor communication, aggressive upselling, and concerns about repair quality. It seems like a shop that can do great work, but the customer experience can be inconsistent.
We analyze 75 public reviews for Midas using our data models and filter out spam to highlight only authentic feedback.
Always ask for a detailed breakdown of the work and compare estimates if you're unsure about the necessity of a repair.
✓ What Works Well
- Friendly and helpful staff
- Clear communication
- Good for emissions testing
✗ Areas to Improve
- Aggressive upselling
- Inconsistent repair quality
- Communication issues
- Do they do emissions testing?
- Are they good for brakes?
- Do they honor coupons?
Cathy is a great manager.
Check your estimates carefully.
Hit or miss on repair quality.
- Category Automobile
- Neighborhood Farmington
- City Farmington
- State Connecticut
- Postcode 06032
- Country United States
