Automobile · Auto Repair

Midas

13252 Eureka Rd, Southgate, Michigan, 48195

Google Maps Updated: 19 May 2026
Authenticity Score: 72/100
About

The Midas in Southgate has seen a significant shift in reputation under new management. Many recent reviews highlight excellent customer service, honesty, and fair pricing, with managers Jim and Rob receiving frequent praise. However, there are still some lingering negative reviews from the past or specific instances of poor service. Overall, it is currently viewed as a much-improved location.

Our Review Process
20
Most Relevant
20
Newest
20
Highest rating
17
Lowest rating

We analyze 77 public reviews for Midas using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 70/100
Transparency 68/100
Pro Tip

This location is under new management, so recent reviews are more reflective of the current service quality.

New management
Loyalty program
Pros & Cons

✓ What Works Well

  • Great customer service under new management
  • Honest and fair pricing
  • Quick turnaround

✗ Areas to Improve

  • Some lingering negative experiences
  • Wait times can vary
  • Occasional communication issues
Frequently Asked Questions
  • Do they offer a warranty on repairs?
  • Can I get a same-day oil change?
  • Are they open on weekends?
User Feedback

Jim and Rob are wonderful owners who truly care.

They saved me money and didn't try to upsell me.

I had a bad experience, but the new management is much better.