Automobile · General Auto Repair
Midas
2710 28th St SE, Grand Rapids, Michigan, 49512
Google Maps
Updated: 19 May 2026
Authenticity Score: 78/100
About
This Midas location is a mixed bag. Many customers praise the manager, Jason, for his honesty and great service. However, there are significant complaints about poor communication, inconsistent service quality, and aggressive upselling. It's a shop where you might get a great deal, but be prepared for potential service headaches.
Our Review Process
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20
Highest rating
20
Lowest rating
We analyze 76 public reviews for Midas using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Service Quality
65/100
Transparency
60/100
Pro Tip
Request to speak with the manager, Jason, to ensure better service and communication.
Chain shop
Mixed reviews
Pros & Cons
✓ What Works Well
- Friendly manager
- Fair pricing
- Quick service
✗ Areas to Improve
- Aggressive upselling
- Poor communication
- Inconsistent service
Frequently Asked Questions
- Do you offer free estimates?
- How long for a repair?
- Can you do an oil change?
User Feedback
Hit or miss
Great when it works
Get a second opinion
Quick Info
- Category Automobile
- City Grand Rapids
- State Michigan
- Postcode 49512
- Country United States
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