Midas
Automobile · Auto Service Center

Midas

817 Arsenal St, Watertown, New York, 13601

Google Maps Updated: 19 May 2026
Authenticity Score: 65/100
About

Midas in Watertown is a mixed bag. Some customers have had excellent, professional experiences, while others report feeling scammed, overcharged, or ignored. The quality of service seems to vary wildly depending on the staff on duty. It's a chain shop, and the experience seems to be corporate-style, which can be impersonal and focused on upselling. Proceed with caution and get a second opinion if you're quoted for major work.

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We analyze 78 public reviews for Midas using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 55/100
Transparency 45/100
Pro Tip

Always get a second opinion for major repairs and check your bill for unnecessary charges.

Inconsistent service
High upselling risk
Pros & Cons

✓ What Works Well

  • Some staff are very professional
  • Convenient location
  • Good for routine maintenance

✗ Areas to Improve

  • Aggressive upselling
  • Long wait times
  • Inconsistent repair quality
Frequently Asked Questions
  • Are their diagnostic fees fair?
  • Why does it take so long?
  • Can I trust their repair quotes?
User Feedback

Hit or miss service.

Felt like I was being scammed.

Great service from specific staff.