Midas
9211 Lyndale Ave S, Minneapolis, Minnesota, 55420
This Midas location is heavily defined by the presence of its manager, Ruben. The vast majority of positive reviews specifically name him, citing his honesty, kindness, and transparency. However, there is a recurring pattern of complaints regarding a specific technician and issues with tire rotations not being performed as claimed. While many customers have a stellar experience, others feel the shop is dishonest, particularly regarding tire services. It is a place where your experience may vary greatly based on who works on your car.
We analyze 76 public reviews for Midas using our data models and filter out spam to highlight only authentic feedback.
Ask for Ruben specifically; he is widely regarded as the most honest and helpful staff member.
✓ What Works Well
- Ruben's exceptional customer service
- Clean and professional lobby
- Fair pricing on many services
✗ Areas to Improve
- Recurring complaints about dishonest tire rotations
- Long hold times on the phone
- Inconsistent quality of work
- Can I bring my own oil and filter?
- Do you offer a warranty on repairs?
- Is there a drop-box for after-hours?
Ruben is the reason I keep coming back
Felt misled about tire services
Fast and efficient for simple oil changes
- Category Automobile
- Neighborhood Bloomington
- City Minneapolis
- State Minnesota
- Postcode 55420
- Country United States
