Middlefield Dental Group
555 Middlefield Rd, Suite 200, Palo Alto, California, 94301
Middlefield Dental Group is highly regarded for its modern, spa-like facility and the exceptional skill of Dr. Kono and Dr. Vanzina. Patients love the massage chairs and the thorough, gentle care. While most experiences are positive, a few patients have noted issues with billing and reception, suggesting that the administrative side doesn't always match the high quality of the clinical care.
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If you have specific insurance, clarify the reimbursement process with the front desk before your first visit.
✓ What Works Well
- Spa-like, modern office environment
- Gentle and highly skilled dentists
- Massage chairs for patient comfort
✗ Areas to Improve
- Billing and insurance reimbursement issues
- Scheduling inconsistencies
- Occasional front desk communication gaps
- Do you accept direct insurance billing or is it reimbursement-based?
- How can I ensure my appointment time is correctly recorded?
The office is beautiful and the care is top-notch.
Dr. Kono is a perfectionist and very gentle.
Great clinical care, but the billing process is a bit of a headache.
- Category Health & Medical
- City Palo Alto
- State California
- Postcode 94301
- Country United States
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