250 Flat Rock Pl, Westbrook, Connecticut, 06498
Experiences at this facility are highly polarized. Many patients appreciate the clean, modern facility and efficient radiology services, while others report significant issues with long wait times, perceived lack of empathy, and poor communication from the ER staff. It seems to be a hit-or-miss experience depending on the specific department and staff on duty.
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✓ What Works Well
✗ Areas to Improve
Radiology is great, but the ER is hit or miss.
Staff can be dismissive during busy times.
The facility is beautiful but service varies.