28 Crescent St, Middletown, Connecticut, 06457
Middlesex Hospital is a polarizing institution. While many patients report life-saving care and praise the surgical teams and nursing staff, there is a significant volume of negative feedback regarding the Emergency Room. Common complaints include long wait times, perceived lack of empathy, and poor communication. It appears that the quality of care can vary wildly depending on the department and the specific staff on duty.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you are visiting a patient, check the current visitor policy online, as it can change and cause frustration at the door.
✓ What Works Well
✗ Areas to Improve
They saved my life, but the ER was a nightmare.
The surgical team is top-notch.
Communication between staff and patients needs work.