Middletown Family Care Associates
114 Sandhill Dr, Suite 101, Middletown, Delaware, 19709
This practice has a very polarized reputation. Many long-term patients praise specific providers like Dr. Dedhia and Cara O'Reilly for their thoroughness and compassion. However, there is a significant volume of negative feedback regarding administrative staff, difficulty reaching the office by phone, and perceived lack of empathy or organization. Patients often feel frustrated by the administrative hurdles and the feeling of being 'a number' rather than a person.
We analyze 70 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have trouble with phone communication, try visiting the office in person for urgent matters.
✓ What Works Well
- Thorough and knowledgeable providers
- Compassionate care from specific staff
- Clean and modern facility
✗ Areas to Improve
- Rude and unhelpful administrative staff
- Difficulty reaching the office by phone
- Poor communication and organization
- Why is it so hard to get a prescription refill?
- How do I schedule an appointment?
Providers are great, but the office is a 'circus'
Administrative staff needs better training
Patients feel frustrated by the lack of follow-through
- Category Health & Medical
- City Middletown
- State Delaware
- Postcode 19709
- Country United States
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