Middletown Medical Urgent Care
Health & Medical · Urgent Care

Middletown Medical Urgent Care

111 Maltese Dr, Middletown, New York, 10940

Google Maps Updated: 13 May 2026
Authenticity Score: 62/100
About

Middletown Medical Urgent Care is a mixed bag. Some patients have excellent, efficient experiences, while others report significant issues with wait times, billing, and staff professionalism. The telehealth option is a highlight for many, but the in-person experience can be inconsistent. It's a large facility that seems to struggle with maintaining a high standard of care across all departments.

Review Summary
20
Most Relevant
16
Newest
20
Highest
20
Lowest
Total Reviews Analyzed: 76
Performance Scores
Medical Expertise 65/100
Admin Efficiency 30/100
Pro Tip

If you have a billing issue, try to resolve it in person or through a supervisor rather than just calling the main line.

High service variability
Strong telehealth platform
Pros & Cons

✓ What Works Well

  • Convenient telehealth options
  • Some very caring and professional staff
  • Efficient for some minor issues

✗ Areas to Improve

  • Long wait times
  • Billing department is difficult to reach
  • Inconsistent staff professionalism
Frequently Asked Questions
  • Why is the billing so confusing?
  • How long is the wait?
  • Can I get a telehealth appointment?
User Feedback

Great care, but the billing is a nightmare.

Telehealth is a lifesaver.

Avoid if you can, very disorganized.

Location Details
Street: 111 Maltese Dr
Neighborhood: Middletown
City: Middletown
State: New York
Postcode: 10940
Country: United States
Location
111 Maltese Dr, Middletown, NY 10940
Quick Info
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