807 E Main St, Middletown, Maryland, 21769
Long-time patients miss the original ownership and feel the practice has lost its personal touch since becoming corporate. While some still find the staff kind and the care good, many report issues with turnover, billing errors, and questionable treatment recommendations. It's a mixed bag of small-town charm meeting corporate efficiency.
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✓ What Works Well
✗ Areas to Improve
Miss the old ownership and personal care.
Staff is still great, but the corporate transition is noticeable.
Had issues with billing and getting refunds.