Midessa Oral & Facial Surgery
3306 Andrews Hwy, Midland, Texas, 79703
Patients generally praise Dr. Gutta for his surgical skill and bedside manner, often noting that he makes them feel comfortable and informed. However, the administrative side of the practice is a major pain point. Many reviewers report significant frustration with billing transparency, insurance handling, and difficulty getting refunds. While the clinical care is often described as top-tier, the business office practices have left several patients feeling scammed or ignored.
We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always call your insurance provider yourself to verify coverage before your consultation to avoid surprise out-of-network charges.
✓ What Works Well
- Highly skilled and comforting surgeon
- Professional and friendly clinical staff
- Clear explanations of procedures
✗ Areas to Improve
- Poor billing transparency and insurance handling
- Difficulty obtaining refunds
- Long wait times for appointments
- Why is the billing process so confusing?
- How can I get a refund for overpayment?
Clinical care is spot on, but the office system is a mess.
Dr. Gutta is great, but keep a meticulous paper trail of all receipts.
The billing department is a total headache.
- Category Health & Medical
- City Midland
- State Texas
- Postcode 79703
- Country United States
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