Health & Medical · Orthopedics

Midland Riverside Orthopedics

1111 E 87th St, Suite 600, Chicago, Illinois, 60619

Google Maps Updated: 13 May 2026
Authenticity Score: 78/100
About

Patients generally praise the medical expertise of the doctors, particularly Dr. Booker and Dr. Heller, for their skill and bedside manner. However, the front desk staff frequently receives criticism for being rude and unhelpful. While the clinical care is often described as spot on, the administrative side and billing transparency are major sources of frustration.

Our Review Process
20
Most Relevant
14
Newest
20
Highest
18
Lowest

We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 85/100
Admin Efficiency 45/100
Pro Tip

The office setup is open, so be mindful that others might overhear your private conversations at the desk.

Multiple locations available
Online check-in options
Pros & Cons

✓ What Works Well

  • Highly skilled orthopedic surgeons
  • Efficient clinical procedures
  • Convenient location

✗ Areas to Improve

  • Rude front desk staff
  • Billing and payment plan confusion
  • Lack of privacy in office setup
Frequently Asked Questions
  • Can I set up a payment plan for my balance?
  • Why is the front desk staff so difficult to deal with?
User Feedback

Doctors are great, but the front office needs a total overhaul.

Great medical care, but be prepared for administrative headaches.

The office setup lacks privacy for sensitive conversations.

Location Details
Street: 1111 E 87th St, Suite 600
Neighborhood: Chatham
City: Chicago
State: Illinois
Postcode: 60619
Country: United States
Location
1111 E 87th St Suite 600, Chicago, IL 60619
Quick Info
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