Midlands Orthopaedics & Neurosurgery, PA
109 Park Pl Ct, Lexington, South Carolina, 29072
Patients are split between praising the clinical skill of the surgeons and venting about the frustrating administrative hurdles. While doctors like Dr. Griffith and Dr. Lozanne receive high marks for their bedside manner and surgical results, the automated phone systems and scheduling delays are a major headache. Many feel the practice prioritizes volume over patient experience.
We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Avoid the automated phone system if possible; try to handle scheduling in person or via direct email.
✓ What Works Well
- Highly skilled surgeons
- Effective treatment plans
- Clean facilities
✗ Areas to Improve
- Poor phone/automated systems
- Long wait times
- Inconsistent administrative follow-up
- Why can't I reach a human on the phone?
- How long will I wait for my appointment?
The doctors are great, but the front office is a nightmare.
I finally got relief after years of pain.
The online portal is useless.
- Category Health & Medical
- City Lexington
- State South Carolina
- Postcode 29072
- Country United States
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