Midlands Orthopaedics & Neurosurgery, PA
720 Rabon Rd, Columbia, South Carolina, 29203
This clinic receives mixed reviews. Many patients praise the doctors for their expertise, professionalism, and ability to provide effective treatment plans. However, there is a significant amount of frustration regarding the administrative side, specifically the phone system and appointment scheduling. Some patients feel like 'cattle' and report long wait times, while others have had excellent, life-changing surgical outcomes. It is a high-volume practice where the quality of care depends heavily on the specific doctor.
We analyze 55 public reviews for Midlands Orthopaedics & Neurosurgery, PA using our data models and filter out spam to highlight only authentic feedback.
If you are having trouble with the phone system, try visiting the office in person to schedule your first appointment.
✓ What Works Well
- Highly skilled surgeons
- Effective pain management
- Clean facilities
✗ Areas to Improve
- Frustrating automated phone system
- Long wait times
- Perceived lack of personal attention
- How do I reach a human to schedule?
- Are there non-surgical alternatives?
- What is the typical wait time for an appointment?
Dr. Gross is the only surgeon I trust.
The phone system is an absolute nightmare.
Great doctors, but the office staff is overwhelmed.
- Category Health & Medical
- City Columbia
- State South Carolina
- Postcode 29203
- Country United States
