1974 Sproul Rd, Suite 106, Broomall, Pennsylvania, 19008
This urology practice is known for its highly skilled doctors, but the administrative experience is a major pain point. Patients often praise the medical care but complain about unreturned calls, scheduling errors, and poor communication. It is a place where the medical expertise is high, but the office management is lacking.
If you need a follow-up, call repeatedly and ask to speak with a supervisor if you don't get a response within 48 hours.
✓ What Works Well
✗ Areas to Improve
Doctors are great.
Office management is a nightmare.
Hard to get a return call.