Midlothian Family Dentistry
14420 Sommerville Ct, Midlothian, Virginia, 23113
Patients generally rave about the clinical staff, especially the hygienists who are described as gentle and thorough. Many appreciate the sedation options and the welcoming atmosphere for anxious patients. However, there is a recurring frustration regarding administrative hurdles, billing transparency, and communication gaps. Some feel the practice prioritizes profit over patient care, particularly when insurance issues arise.
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Ask for a detailed breakdown of out-of-pocket costs before any procedure to avoid surprise bills.
✓ What Works Well
- Exceptional hygienist care
- Effective sedation options
- Welcoming and clean facility
✗ Areas to Improve
- Inconsistent administrative communication
- Billing and insurance transparency issues
- Difficulty with appointment scheduling
- Do you offer sedation for anxious patients?
- Why was my appointment cancelled without notice?
Hygienists are spot on and very gentle.
Front desk needs to get their act together.
Great bang for the buck if you have the right insurance.
- Category Health & Medical
- City Midlothian
- State Virginia
- Postcode 23113
- Country United States
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