Midlothian Family Practice - Village Office
13332 Midlothian Tpke, Midlothian, Virginia, 23113
This practice is highly polarized. Many patients love their specific providers, citing empathy and thorough care. However, there is a massive amount of frustration regarding the office staff, long wait times, and poor communication. It seems to be a practice where the quality of care is excellent, but the administrative experience is often poor.
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If you have a choice, try to schedule your appointments for early in the day to avoid long wait times.
✓ What Works Well
- Empathetic and thorough providers
- Good clinical care
- Responsive to medical needs
✗ Areas to Improve
- Rude and dismissive office staff
- Long wait times
- Poor communication
- Why is it so hard to get someone on the phone?
- How do I resolve a billing error?
Great doctors, but the staff needs help.
Finally felt listened to after years of pain.
Great care, but be prepared for a long wait.
- Category Health & Medical
- City Midlothian
- State Virginia
- Postcode 23113
- Country United States
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