Midstate Collision
5155 Midland Rd, Freeland, Michigan, 48623
Customers consistently praise the shop for high-quality body work and exceptional customer service. Many reviewers highlight the friendly, family-like atmosphere created by the owners, Mike and Aubrea. While most experiences are stellar, a few customers reported issues with communication and occasional rework on repairs. Overall, it is a go-to spot for locals needing reliable collision repair. The team is often described as going above and beyond to handle insurance hassles.
We analyze 77 public reviews for Midstate Collision using our data models and filter out spam to highlight only authentic feedback.
The owners are very hands-on; mentioning you were referred by a friend often helps with scheduling.
✓ What Works Well
- Exceptional customer service
- High-quality body work
- Helpful with insurance claims
✗ Areas to Improve
- Occasional communication gaps
- Some reports of rework needed
- Limited loaner vehicle availability
- Do they handle insurance claims directly?
- Is there a loaner car available?
- How long does a typical repair take?
The team treats you like family.
My car looked brand new after the repair.
They made a stressful situation much easier.
- Category Automobile
- City Freeland
- State Michigan
- Postcode 48623
- Country United States
