Midway Optometry
3145 Rosecrans St, Suite C, San Diego, California, 92110
Patients love the friendly, local vibe and the high level of care provided by the doctors. The staff, especially Kady and Edgar, receive frequent shout-outs for being helpful and fun. While most experiences are stellar, there are some concerns regarding post-ownership transition service and billing transparency.
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Ask for a breakdown of all add-on treatments before your exam to ensure you aren't paying for things you don't need.
✓ What Works Well
- Friendly and helpful staff
- Thorough eye exams
- Modern equipment
✗ Areas to Improve
- Billing transparency issues
- Long wait times for glasses
- Concerns over ownership transition
- Do you accept my vision insurance?
- How long does it take to get new glasses?
- Can I get a frame adjustment without an appointment?
Kady and Edgar are spot on with frame selection.
Dr. Matthews is very thorough and explains everything.
Billing issues have been a headache since the change in ownership.
- Category Health & Medical
- City San Diego
- State California
- Postcode 92110
- Country United States
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