519 N Plum St, Pontiac, Illinois, 61764
Patients are divided; many appreciate the gentle hygienists and efficient procedures, while others report negative experiences with specific dentists. Communication regarding treatment plans and billing transparency are frequent pain points. The office is often praised for its speed but criticized for a perceived lack of empathy.
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Always confirm insurance coverage and out-of-pocket costs in writing before starting any major dental work.
✓ What Works Well
✗ Areas to Improve
Hygienists are fantastic
Dentist needs better bedside manner
Billing is confusing