Midwest Dental - Racine North Bay
3900 N Bay Dr, Racine, Wisconsin, 53402
Patients consistently praise the staff for being welcoming and non-judgmental, especially those returning to dental care after a long hiatus. Dr. Rodriguez and Dr. Rota are frequently highlighted for their gentle, informative, and skilled approach. While most experiences are positive, some users have reported significant issues with billing transparency and administrative communication. Overall, the clinical care is viewed as top-notch, though the back-office processes can be a headache.
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Always verify your insurance network status directly with your provider before the appointment, as office staff may provide conflicting information.
✓ What Works Well
- Welcoming, non-judgmental environment
- Gentle and skilled dentists
- Easy appointment scheduling
✗ Areas to Improve
- Billing transparency issues
- Unclear insurance network status
- Occasional administrative unresponsiveness
- Are you in-network with my insurance?
- Can I get an itemized bill for my services?
- Do you offer new patient specials?
Staff makes you feel at home even if you haven't been in years.
Billing department needs to be more transparent.
Clinical staff is spot on and very professional.
- Category Health & Medical
- City Racine
- State Wisconsin
- Postcode 53402
- Country United States
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