8135 Calumet Ave, Munster, Indiana, 46321
Patients generally praise the clinical staff for being kind, professional, and efficient. Many feel well-cared for and appreciate the quick service. However, there are recurring complaints about the front desk staff being rude or dismissive, and some issues with billing and communication. Overall, it is a popular choice for urgent care, but the administrative experience can be hit or miss.
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The clinical staff is highly rated; if you have issues with the front desk, focus on your interaction with the medical team.
✓ What Works Well
✗ Areas to Improve
Great clinical care
Admin needs improvement
Convenient for urgent needs