31 Sibley St, Suite A, Hammond, Indiana, 46320
Midwest Express Clinic in Hammond has a mixed reputation. While many patients appreciate the quick service, professional staff, and clean facility, there are frequent complaints about rude front-desk staff, billing issues, and long wait times. The clinical care is generally considered good, but the administrative side of the practice often causes frustration for patients.
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If you have a billing issue, try to resolve it in person, as the phone system can be difficult to navigate.
✓ What Works Well
✗ Areas to Improve
The medical staff is great, but the front desk is rude.
I felt like a number, not a patient.
The billing department is a nightmare.