4353 Dodge St, Omaha, Nebraska, 68131
Midwest Eye Care is generally praised for its high-quality clinical care and expert physicians. However, the administrative experience is a major pain point for many patients. Long wait times, billing confusion, and poor communication are frequently mentioned. It is a top-tier clinical facility that seems to struggle with its office management.
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Expect long waits; bring something to do and confirm your insurance coverage with your carrier before arriving.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the office management is a disaster.
I waited over an hour for a 10-minute exam.
The clinical care is top-notch.