500 Thomas More Pkwy, Crestview Hills, Kentucky, 41017
MidWest Eye Center is highly regarded for its professional and friendly staff. Patients appreciate the thoroughness of the doctors and the quality of care. However, there are recurring complaints about long wait times and occasional administrative issues, which can detract from the overall experience.
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The office is very busy; try to schedule appointments early in the day to minimize wait times.
✓ What Works Well
✗ Areas to Improve
Great doctors, but be prepared to wait.
Professional care, but the admin side needs work.
Quality eye care, but poor customer service.