Midwest Eye Consultants
712 Cameron Woods Dr, Angola, Indiana, 46703
Patients generally praise the clinical expertise and thoroughness of the doctors, particularly Dr. Thorp. However, the office faces significant criticism regarding administrative efficiency, specifically long wait times for callbacks and poor communication from the front desk. While the medical care is often described as top-notch, the operational side of the business is causing some patients to look elsewhere.
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Request to speak with the clinical assistant directly if you are having trouble getting a callback from the front desk.
✓ What Works Well
- Thorough and knowledgeable doctors
- Convenient Saturday appointments
- Friendly and patient clinical staff
✗ Areas to Improve
- Poor administrative follow-up
- Difficulty reaching staff by phone
- Inconsistent customer service
- Why are my calls not being returned?
- Can I get an emergency appointment?
Clinical care is spot on.
Admin team needs to step up.
Great doctors, frustrating office management.
- Category Health & Medical
- City Angola
- State Indiana
- Postcode 46703
- Country United States
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