Midwest Neuroscience Institute - Kansas City
2330 E Meyer Blvd, Suite T411, Kansas City, Missouri, 64132
The Midwest Neuroscience Institute is highly regarded for its surgical expertise and comprehensive treatment plans. Patients often praise the doctors for their thoroughness and ability to explain complex conditions. However, the administrative side of the practice is a major pain point, with frequent complaints about rude staff, poor communication, and scheduling errors. While the clinical care is often described as life-changing, the administrative experience can be deeply frustrating.
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If you encounter administrative issues, ask to speak with a supervisor immediately to resolve scheduling errors.
✓ What Works Well
- Top-notch neurosurgical expertise
- Holistic treatment approach
- Clear and thorough explanations
✗ Areas to Improve
- Rude and unprofessional administrative staff
- Scheduling and communication errors
- Long wait times for appointments
- How do I get a referral for a specialist?
- Why is it so difficult to reach the office by phone?
The doctors are amazing, but the front desk is a nightmare.
Life-changing surgery, but the admin process was a headache.
Very thorough and caring medical team.
- Category Health & Medical
- City Kansas City
- State Missouri
- Postcode 64132
- Country United States
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