Midwest Vision Clinic
425 S 2nd St, Clinton, Iowa, 52732
Midwest Vision Clinic has a loyal following who appreciate Dr. Peck's expertise and the friendly staff. However, there are significant and recurring complaints about poor customer service, long wait times for glasses, and difficulty reaching the office by phone. It is a clinic with high clinical standards but struggling administrative operations.
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If you need glasses quickly, you might want to check the current lead times before ordering.
✓ What Works Well
- Knowledgeable and caring doctor
- Thorough eye exams
- Friendly and helpful staff
✗ Areas to Improve
- Poor customer service
- Long wait times for glasses
- Difficult to reach by phone
- Why can't I get a call back?
- Why is my order delayed?
Great doctor, poor management
Frustrating communication
Highly recommended for exams
- Category Health & Medical
- City Clinton
- State Iowa
- Postcode 52732
- Country United States
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