Mike Brownell - State Farm Insurance Agent
3851 Mall Rd, #130, Lexington, Kentucky, 40503
Mike Brownell's State Farm agency is highly praised for its friendly, professional, and helpful staff, particularly Justin and Katie. Clients value the personalized service and the team's ability to explain complex policies. While there are some complaints about billing issues and communication, the majority of clients feel well-supported and recommend the agency for its superior service and competitive rates.
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The staff is known for being very accessible and easy to reach.
✓ What Works Well
- Friendly and professional staff
- Personalized service
- Clear explanations
✗ Areas to Improve
- Billing issues
- Communication concerns
- Can you help me with my policy?
- How do I get a better rate?
Great service
Very helpful and kind
Some issues with billing
- Category Financial Services
- City Lexington
- State Kentucky
- Postcode 40503
- Country United States
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