Financial Services · GEICO Insurance Agency

Mike Long - GEICO Insurance Agent

6166 Siegen Ln, Suite D, Baton Rouge, Louisiana, 70809

Google Maps Updated: 14 May 2026
Authenticity Score: 55/100
About

This agency has a very polarized reputation. While some customers praise the helpfulness of specific agents like Tiffany Viola and Justin Basinger, others report significant issues with claims handling, communication, and billing. The office seems to struggle with consistency, and some clients have had negative experiences with the claims department. It is a location where your experience may vary significantly depending on who you work with.

Our Review Process
20
Most Relevant
15
Newest
20
Highest
20
Lowest

We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 45/100
Staff Helpfulness 65/100
Pro Tip

If you visit this location, try to work with Tiffany Viola for the best service experience.

Variable service quality
High agent dependency
Pros & Cons

✓ What Works Well

  • Helpful and professional agents
  • Competitive pricing

✗ Areas to Improve

  • Long wait times
  • Inconsistent customer service
  • Communication issues
Frequently Asked Questions
  • Why is it so hard to reach someone?
  • Can you help me with my policy?
User Feedback

Tiffany is the best.

Service is hit or miss.

Wait times are too long.

Location Details
Street: 6166 Siegen Ln, Suite D
Neighborhood: Baton Rouge
City: Baton Rouge
State: Louisiana
Postcode: 70809
Country: United States
Location
6166 Siegen Ln Suite D, Baton Rouge, LA 70809
Quick Info
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