100 California Dr, Millbrae, California, 94030
Commuters value the connection between BART and Caltrain, but the station layout is often described as confusing and inefficient. Many users complain about the lack of cross-platform transfers and the poor state of the elevators. While it's a vital hub, the overall experience is marred by cleanliness issues and inconsistent train timing.
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Write down your parking spot number before leaving your car; the structure is large and easy to get lost in.
✓ What Works Well
✗ Areas to Improve
Improve signage
Fix the elevators
Better coordination between transit lines