102 E Main St, Grass Valley, California, 95945
This shop is a local favorite for its selection and friendly staff, particularly Ellie. However, there are significant complaints about rude service, poor product quality, and a lack of accountability for defective items. It seems to be a great spot if you get the right staff, but a frustrating experience if you don't.
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Ask for Ellie; she is consistently praised for her service and knowledge.
✓ What Works Well
✗ Areas to Improve
Staff is spot on when they want to be.
Great bang for the buck for glass.
Management needs to step up.