13168 Centerpointe Way, Suite 101, Woodbridge, Virginia, 22193
Patients have mixed experiences at this practice. Many appreciate the convenience of having lab services on-site and find certain doctors to be caring and professional. However, there are frequent complaints about the call center, difficulty reaching the office directly, and predatory cancellation fees. Some patients feel rushed and believe the practice prioritizes profit over patient care.
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Use the patient portal for all communication to avoid the call center.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the administrative side is frustrating.
Convenient, but feels like a factory.
Billing and communication need major improvement.