Miller Insurance
2336 Ridge Ct, Ste. A, Lawrence, Kansas, 66046
Miller Insurance is a polarizing agency. Many long-term customers appreciate the affordable rates and friendly service, often citing specific agents like Misty as being amazing. However, there is a significant number of negative reviews regarding poor communication, difficulty reaching staff, and administrative errors. Some customers feel the service has declined significantly, leading to frustration and a loss of trust. It seems to be a place where you can find a great deal, but you might have to deal with inconsistent service quality.
We analyze 64 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have an urgent request, try visiting the office in person rather than relying on phone calls.
✓ What Works Well
- Very affordable rates
- Friendly individual agents
- Long-standing local presence
✗ Areas to Improve
- Inconsistent communication
- Difficulty reaching staff
- Administrative and billing errors
- Why can't I get a return call?
- How do I update my policy?
Great rates, but the service is hit or miss.
Misty is amazing, but the office is hard to reach.
I've been with them for years, but the service has slipped.
- Category Financial Services
- City Lawrence
- State Kansas
- Postcode 66046
- Country United States
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