MindDemand
Health & Medical · Psychiatry

MindDemand

601 White Hills Dr, Suite 100, Rockwall, Texas, 75087

Google Maps Updated: 13 May 2026
Authenticity Score: 78/100
About

Patients appreciate the convenience of tele-visits and the compassionate nature of several providers. Many feel heard and supported in their mental health journey. However, there are significant complaints regarding the difficulty of reaching the office by phone and administrative disorganization. Some patients feel the focus is too heavily on medication management rather than holistic support.

Review Summary
20
Most Relevant
14
Newest
20
Highest
14
Lowest
Total Reviews Analyzed: 68
Performance Scores
Medical Expertise 82/100
Admin Efficiency 45/100
Pro Tip

Use the patient portal for non-urgent communication, as phone lines are often busy.

Tele-psychiatry
Medication Management
Pros & Cons

✓ What Works Well

  • Convenient tele-visits
  • Compassionate providers
  • Effective medication management

✗ Areas to Improve

  • Hard to reach by phone
  • Administrative errors
  • Focus on meds over therapy
Frequently Asked Questions
  • How do I get a hold of someone?
  • Are there options for therapy?
User Feedback

Great providers, but the office needs better phones.

Tele-visits are a game changer.

They really listen to my concerns.

Location Details
Street: 601 White Hills Dr, Suite 100
Neighborhood: Rockwall
City: Rockwall
State: Texas
Postcode: 75087
Country: United States
Location
601 White Hills Dr Suite 100, Rockwall, TX 75087
Quick Info
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